Q: How do I get started?
Submit your request on the Contact page; a consultant will reply promptly with a tailored checklist.
Q：How long does it take?
Time varies by city and project: PCC can take a few business days to weeks; degree verification depends on the school; apostille/legalization depends on the destination and prerequisites. We’ll estimate a realistic window after assessment.
Q：Do I need to appear in person? Can I authorize an agent?
In most cases an authorization letter is sufficient; a few cities/steps may require a signature or remote identity check as per local rules.
Q：Do I have to submit originals? Are e‑documents accepted?
Authorities often require originals or institution‑sent documents at intake; for external submission, certified copies or e‑files may be accepted depending on the requirement.
Q：Is translation and notarization required?
It depends on the destination. Chinese documents used abroad typically require translation, and some countries also require notarization or competent‑authority certification before apostille/legalization.
Q：Do you support expediting?
Some cities, schools, or authorities provide expedited or priority channels with limited capacity. Availability depends on current policies.
Q：How is pricing structured?
Usually a combination of official fees (filing/shipping/legalization), third‑party service fees, and translation/notarization costs. We itemize these in the quotation.
Q：I’m abroad—how do I ship/receive documents?
International courier can be used for sending and return. Where accepted, electronic channels (e‑transcripts, scanned pre‑checks) are recommended.
Q：How do you protect privacy and data?
We collect only minimal required data, use encrypted channels for file transfer, secure physical handling, and can delete electronic copies upon request after completion.
Didn’t find your question? Leave us a message on the Contact page.